OPENING HOURS UPDATE 11-12th MAY: Our customer service contact centre will be closed this weekend due to an important system update. We’ll be back open as usual on Monday May 13th at 8:00AM. Please note if you send us an email, we won't be able to respond until after May 13th. Rest assured, if you have sent an email during the closure, we’ll get back to you once we reopen.
We apologise for any inconvenience this may cause and look forward to serving you again very soon.
Customer Service updated hours
9 May Thursday : 8:00AM - 9:00PM
10 May Friday : 8:00AM - 7:00PM
11 May Saturday : CLOSED
12 May Sunday : CLOSED
13 May Monday :8:00AM - 9:00PM
Got a question? Just get in touch with our friendly, super-knowledgeable UK-based optical advisors: they are available Monday - Friday 8:00 - 21:00, and Saturday - Sunday 8:00 - 18:00 and ready to help with anything you might need.
Need help understanding your prescription and it all seems like medical jargon? Are you a newbie at ordering contact lenses online? Forgot to take your lenses off before going in the shower? Or, you simply might have accidentally ordered the wrong thing (hey, it happens!). Whatever it is, there’s literally nothing our experts haven’t heard before, so just give us a shout and we’ll do our very best to help.