Cookie Policy | Vision Direct UK

We use cookies for different purposes.Some cookies are absolutely necessary to allow the Website to properly function and provide the user with a good browsing experience, such as simply moving from one page of the Website to another and providing the services envisaged therein (e.g. purchasing and paying for contact lenses). Other cookies are necessary to make browsing easier and faster (e.g. by remembering registration data or the contents of the shopping bag or to make browsing as in line as possible with the user’s preferences and characteristics). In addition, certain cookies are useful in providing the operator of the Website with information that can be used for analytics and statistical purposes, for example, to know the number of users connected, as well as for sending personalised promotional messages, or to ensure a direct link with social networks. 

The information collected in the form of cookies generally relates to information about the user’s device, such as IP address, login details, operating system and platform used, type or terminal, screen resolution, type of internet browser, time zone setting, country of origin, information about visits to the Website including the URL, length of visit, search terms typed on the Website, products viewed or placed in the shopping bag, page response times, download errors and information about page interaction, such as the number of clicks or browsing patterns. 

Generally, this information is insufficient to identify the user personally but it could be if it is read in combination with each other or with additional information collected by the Website or a third party. 

We have coded and distinguished cookies according to how long they are stored on the user’s device, the party who installs and manages them and, above all, the purposes for which they are installed. 

You will find the names and functions of each cookie as well as their retention period below. 

a. Term 

Session cookies are defined as cookies installed when the Website is opened and deleted when the browser is closed, when the Website is closed or when the session expires. The information is thus stored temporarily and allows, for example, navigation to be maintained. 

Permanent cookies are cookies that are stored on the user’s device for a period predetermined by the operator, even after closing the browser. They allow, for example, the user’s name and password to be saved or preferences to be remembered, so that the user does not have to enter them again when opening the Website. 

b. Who installs cookies 

Cookies can come from two sources: 

• Proprietary (or first party) cookies: they are created by thothe EssilorLuxottica Website you are visiting and associated with its domain name; 

• Third party cookies: these are created by third party suppliers and placed by the publisher of the website You are visiting and are therefore associated with a different domain name from the site on which they are implemented. With respect to our third party partners, they set cookies when you are logged on to their pages or when you visit our Website, for example, in the form of an advertising banner. 

These cookies are governed by the privacy notices of these third parties, which can be viewed on their respective websites. 

c. Purposes of the cookies used by Luxottica on this Site 

Strictly necessary (or technical) cookies: they ensure the proper functioning of the Website and the use of the services existing on it. They make it possible, for example, to recognise the language of the country from which the user is connecting and to save the choices made on the banner containing the short privacy notice (consent to the use of cookies), thus avoiding having to make the choice again each time the site is accessed to make a purchase of a product. They also improve the user experience by storing login data or pre-selected products in the shopping bag. 

They are used exclusively to ensure the basic functionality of the Website, and therefore, prior consent of the user is not required for their installation. The user can set their browser to block these cookies, but as a result, some or all parts of the Site will not work. 

Analytical cookies: some are installed and managed directly by EssilorLuxottica and are used to analyse how the Website is used, to count accesses, traffic sources, and pages viewed to allow the operator to make changes and improvements to the Website They may collect data in anonymous form for statistical purposes only. 

Other cookies may be instead installed by third parties to track the user’s activity on the Website, drawing useful information for EssilorLuxottica. 

To help the user make a more informed decision on whether to consent to the collection of such cookies, please read Google’s respective privacy policies (https://policies.google.com/privacy?hl=en-GB) or visit: http://www.youronlinechoices.com/uk/) 

Marketing and profiling cookies: they track the user’s navigation on the Website, allowing the creation of personalised content on the Website, showing the user products of their interest or similar to those already viewed, and sending advertising messages in line with the preferences expressed: refusal or withdrawal of consent will not interfere with the possibility of accessing or browsing the Website. Other analytical cookies may be instead installed by third parties in order to track the user’s activity on the Website drawing useful information for EssilorLuxottica. 

To help the user in making a more informed decision on whether or not to consent to the collection of such cookies, please read Google’s respective privacy notices, regarding Google Adsense (https://policies.google.com/privacy?hl=en-GB) or visit: http://www.youronlinechoices.com/uk/) 

Social Network Cookies: these allow the user to use the various social network functions, thanks to the use of plug-ins, integrated into our Website, which allows a direct connection with the social network server. The plug-in is managed by a third party. These cookies are not necessary for browsing. For information on the use of cookies by social networks (such as Facebook, Instagram, Tik Tok, Google, Pinterest etc.) and to give informed consent, we invite the user to consult the social networks’ respective privacy notices. 

Strictly necessary cookies, enabling the basic functions of the Website, are installed automatically when the Website is opened, without requiring consent. With regard to the other categories of cookies, for which it is necessary to give consent or not, the first time the user accesses the Site they will see a cookie banner (Privacy Settings) containing the short Privacy Notice and a link to the Cookies Notice. The user may, however, at any time view and change his preferences via the Privacy Settings.

However, if consent has already been given to the use of cookies, in order for the cookies collected prior to their revocation to be deleted, the user must delete them via the settings of their browser. Below are instructions on how to change the cookie settings on the browsers most commonly used by users: Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, Internet Explorer.

The user can also indicate their preferences regarding the installation of cookies via https://www.youronlinechoices.com/uk/your-ad-choices.

With reference to the cookies installed by EssilorLuxottica, only EssilorLuxottica personnel in charge, previously trained, and instructed to carry out such tasks, may access the information collected through cookies. Concerning third party cookies, information is collected and used by EssilorLuxottica and by external parties contractually linked to EssilorLuxottica. For further information on the processing of personal data and on our collaborations with third parties, please consult our Privacy Notice available.

When the cookies placed on our Website collect your personal data, you have the right to access, rectify, oppose, delete and limit it. For more information on the content of these rights and the limitations that may be placed on them, please refer to our Privacy Notice available on the Website. You can also change your preferences or withdraw your consent at any time in ‘Settings. 'If you want to exercise your rights (art 15-22 GDPR) or you have questions or comments regarding this Cookie Notice or on any data processing carried out by EssilorLuxottica, the EssilorLuxottica Data Protection officer may be contacted at the following address: dpo@luxottica.com

Furthermore, if you are not satisfied with the way we process your Personal Data and/or our response to a request to exercise your rights, you can file a complaint with the competent data protection supervisory authority.

For legal and/or organisational reasons, this Cookies Notice may undergo changes. We suggest, therefore, checking this Cookies Notice regularly and referring to the latest version of it. We will post the date it was last updated at the top of this Cookies Notice. In any case, an updated version of the Cookies Notice will be always available on our Site and we will provide additional notice to you if we make any changes that materially affect your privacy rights.