As the specialists of all things eye care, we go above and beyond just delivering your contact lenses. Our stellar EyeCare+ service is included with all products and transcends the online world:
Premium eye care whenever, wherever
Premium eye health package
Super-friendly optician aftercare
Online eye care centre
Originally founded by passionate opticians, we have a huge in-house team of eye care specialists. Our experienced opticians and highly-trained optical experts are always on call to make sure you always get the right advice.
They can help you with:
You know us, we love giving you special treatment. Apart from an exclusive eye health package, our EyeCare+ service includes plenty of unbeatable perks, designed to make your life easy as can be.
To-do lists can get crowded, causing you to forget you're running low on lenses - well, not on our watch! We'll send you an email reminder that's customisable to your contact lens schedule. We also know that changes of heart (or prescription) are often on the cards, so have extended our returns to a whole year, giving you a 365-day return guarantee. We always want to make sure you get the best saving on our lenses - if you've found them anywhere for less, we'll match that price in a jiffy.
Love a good how-to article? Then you've come to the right place - an online centre of guides galore! Covering a vast array of eye-related topics and created with the help of our in-house opticians, these nifty guides are jam-packed with tips and tricks to make life with your lenses a breeze.
For personalised advice on anything to do with contact lenses and eye health use our live chat, call our friendly customer support team on 020 7768 5000 in the UK or email help@visiondirect.co.uk. They're available Monday - Friday 8:00 - 21:00, and Saturday - Sunday 8:00 - 18:00.